Suburbs that our therapists currently service in Boroondara, Victoria:
- Ashburton
- Balwyn
- Balwyn North
- Camberwell
- Canterbury
- Deepdene
- Glen Iris
- Hawthorn
- Hawthorn East
- Kew
Physio Inq is your premium partner for all your Physiotherapy & Allied Healthcare requirements for in home, in clinic and online services throughout Australia.
Physio Inq exists to provide reliable, experienced, and forward-thinking care to the community – we are passionate about Australian’s living a life with less limits.
We provide in home, online and clinic solutions for your Physiotherapy, Occupational Therapy, Speech Pathology & Exercise Physiology needs across Australia.
Our therapists are experts in their respective fields, and we believe every client deserves an incredible experience. We see people of all ages, with a large team that treat people across the lifespan, from paediatrics to geriatrics
Who can we help & assist?
At Physio Inq we aim to create happiness and fulfilment for all we come in contact with – this includes our staff and those we serve.
Across the country our local Allied Health services include:
What is 'mobile' Exercise Physiology?
Mobile Exercise Physiology is the term we use to describe Exercise Physiology that comes to you. We are able to deliver the service in your home, or anywhere you prefer in your community.
What is exercise physiology?
Exercise Physiology is the delivery and evaluation of safe and effective exercise interventions for people with acute, sub-acute or chronic medical conditions, injuries or disabilities.
Accredited exercise physiologists can assist with cardiovascular, metabolic, neurological, musculoskeletal, cancers, kidney, respiratory / pulmonary and mental health disorders and any other conditions for which there is evidence that exercise can improve the client’s clinical status.
What does an exercise physiologist do?
Accredited exercise physiologists (AEPs) deliver and evaluate safe and effective exercise interventions for people with acute, sub-acute or chronic medical conditions, injuries or disabilities. Pathology domains covered by the services of AEPs include cardiovascular, metabolic, neurological, musculoskeletal, cancers, kidney, respiratory / pulmonary and mental health, and any other conditions for which there is evidence that exercise can improve the client’s clinical status.
How soon can I get an appointment?
We have a dedicated customer service team to assist you in booking an appointment. They will discuss with you your needs, any treatment preferences and where you would like to be seen (in your home, community etc).
At Physio Inq we aim to see all new clients as soon as possible - to meet your needs. In many areas we have immediate availability, meaning you can be seen inside 48 hours. In areas of longer wait times, we of course communicate this with you and book a time suitable in the future.
What do I need to bring along to my first appointment?
It is helpful if you have any information or reports from your General Practitioner (GP) that may be appropriate and may assist us in understanding what your needs are. If you are an NDIS participant, a copy of your NDIS Plan Goals is also helpful to guide our assessment and identify what areas you may require our assistance.
How much does it cost?
Our prices vary dependent upon services required and your geographic location. A copy of our price guide can be found here. Our customer service team will provide you with your pricing based on your individual circumstances in your initial contact with them.
How do I pay for my treatment?
If you are NDIA managed, Plan managed, Self-managed or Private we are able to easily accommodate payment for our services. For Self-managed we offer a Direct Debit mechanism that reduces administration for both you and our therapist, leaving you more time to receive our great services. The direct debit will take place 5-7 days after your appointment to allow you ample time to claim from NDIA beforehand.
EFT/Square payment (more detail below) are also available upon request. For Private clients our therapists take credit or debit card payments on the spot via their Square payment device. you will be issued with an invoice upon completion of your appointment to help facilitate any claim from NDIA or your Health Fund.
How much do I get back from my health fund?
Rebates from your health fund is dependent on your level of insurance cover. We encourage you to call your personal health fund to ask what your package rebate amount is. It varies from package to package, with some clients earning up to an 80% rebate on the cost of their sessions.
How long are the consultations?
Consultation length varies dependent on your individual needs. Our initial consultations may take up to 1 hour and follow up sessions may vary but most commonly are an hour in duration.
Do I need a referral for exercise physiology?
No you do not. At Physio Inq we can see clients without a referral for Exercise Physiology. We are able to work with you to establish your needs and assist in getting a referral should that provide additional funding for you for services.
I am a Support Coordinator; how can I refer Physio Inq my participants?
At Physio Inq, we are happy to accept referrals in your preferred method, these include:
Phone: 1300 731 733
Email: [email protected]
Online: https://www.physioinq.com.au/allied-health-referral-form
What states in Australia do you cover?
We are currently covering New South Wales, Victoria, South Australia, Queensland, Tasmania and Western Australia.
Are you NDIS registered?
Yes. We were one of the first NDIS Allied Health providers in Australia, being involved with the first rollout in NSW. We know NDIS very well and our therapists are highly trained in the scheme.
Does medicare exercise physiology?
Yes - The Australian Government currently provides funding for a wide range of services and programs to assist in the treatment of metabolic and lifestyle related diseases. Via medicare specifically, children may qualify for an Enhanced Primary Care Plan (EPC), which may also be known as a Chronic Disease Management Plan (CDMP) to assist in funding Exercise Physiology services.
Do you see clients under My Aged Care?
Yes, we do see clients under My Aged Care who have their packages managed by a Provider. If you would like to see us, we will organise an agreement with your Home Care Package manager to provide services under your package funding.
What is the difference between an exercise physiologist and physiotherapist?
According to Allied Health Professionals Australia, physiotherapists are experts in the structure of the human body and its movement. They work with people of all ages to treat a broad range of health conditions including sports injuries and musculoskeletal conditions as well as people with disability, chronic health conditions such as diabetes, obesity, osteoarthritis and stroke.
Physiotherapists are involved in the assessment, diagnosis, planning and management of patient care.
Accredited Exercise Physiologists (AEP) as professionals who specialise in clinical exercise interventions for people with a broad range of health issues. Those people may be at risk of developing, or have existing, medical conditions and injuries. The aims of exercise physiology interventions are to prevent or manage acute, sub-acute or chronic disease or injury, and assist in restoring one’s optimal physical function, health, or wellness. These interventions are exercise-based and include health and physical activity education, advice and support and lifestyle modification with a strong focus on achieving behavioural change.